After a Collision in British Columbia

If you have been in a collision, make sure everyone is safe, call the police if the situation warrants it, photograph the scene and both vehicles, and exchange information. Then open a claim with ICBC. The claim number is what everything else attaches to, and starting it the same day shortens the process.

You Choose Where Your Vehicle Is Repaired

In British Columbia the choice of repair facility belongs to you, not to your insurer. It is worth knowing, because many drivers assume otherwise. Questions worth asking any shop: are the technicians trained on your vehicle's construction, will the repair follow manufacturer-approved parts and procedures, and is the work warranted.

Why Modern Body Repair Is Different

A vehicle body is a structural system of mixed materials: high-strength steels, aluminium panels, structural adhesives, and crumple zones engineered to deform in a set sequence. A correct repair follows the manufacturer's procedure for that material and panel rather than simply restoring the shape.

Sensor Recalibration

Cameras, radar units and parking sensors sit in bumpers, windshields, mirrors and grilles. Any of them disturbed during a repair must be recalibrated before driver-assistance systems work correctly again. A shop that skips calibration hands back a vehicle that looks finished and is not.

Genuine Ford Body Panels

Body panels, trim and structural components are available through our parts department, whichever shop carries out the work. Genuine panels are formed to the original geometry in the specified material, which matters on a part designed to fold a particular way.

Questions About Damage

If you are unsure what your vehicle needs, or whether a claim is worth making, contact and call us at 1-250-758-7311.

After a Collision in British Columbia